Service Desk AI

AC · refrigerator · washing machine — bookings taken by the voice agent, live

Tickets today
1
Tickets total
1
Free slots
47
Next free
Tomorrow 10 AM
Tool calls
14

Tickets

RefCustomerAppliance & complaint VisitEstimateStatus
SRV-1001 Demo Customer
+919567904664
LG 1.5 ton split A C
it runs but never gets cold
Tomorrow 10 AM
Suresh Babu
₹1,200–2,500 booked

Customers

NameAreaAppliances
Fatima Sheikh
+919900567890
Indiranagar Bosch top load 6.5kg washing machine
Arun Kumar
+919880123456
Jayanagar Daikin 1.5 ton split A C
Priya Nair
+919731045678
Jayanagar IFB front load 7kg washing machine, Whirlpool single door 190L refrigerator
Rohit Menon
+919845012345
Indiranagar Voltas 1 ton window A C
Demo Customer
+919567904664
Indiranagar LG 1.5 ton split A C, Samsung double door 253L refrigerator

Technician schedule

WhenTechnicianArea
Tomorrow 10 AM Suresh Babu Indiranagar

Recent tool calls

TimeToolPhoneResponse
17:08:32 live:call_start 919567904664 {"found": true, "customer_id": 1, "name": "Demo Customer", "first_name": "Demo", "area": "Indiranagar", "appli
17:07:44 live:call_start 919567904664 {"found": true, "customer_id": 1, "name": "Demo Customer", "first_name": "Demo", "area": "Indiranagar", "appli
17:06:06 live:call_start 919567904664 {"found": true, "customer_id": 1, "name": "Demo Customer", "first_name": "Demo", "area": "Indiranagar", "appli
17:05:51 ivr:inbound — {}
16:56:47 ivr:choose +919567904664 {"CallUUID": "fix7153", "From": "91229567904664", "Digits": "1"}
16:56:47 ivr:problem +919567904664 {"CallUUID": "fix7153", "From": "91229567904664", "Speech": "it runs but never gets cold"}
16:56:47 ivr:which-appliance +919567904664 {"CallUUID": "fix7153", "From": "91229567904664", "Speech": "air conditioner"}
16:56:47 ivr:inbound — {}
16:56:20 ivr:problem +919567904664 {"CallUUID": "xmlcheck2240", "From": "91229567904664", "Speech": "it seems to be like it cant cool"}
16:56:20 ivr:which-appliance +919567904664 {"CallUUID": "xmlcheck2240", "From": "91229567904664", "Speech": "air conditioner"}
16:56:20 ivr:inbound — {}
16:55:02 ivr:problem +919567904664 {"BillRate": "0.02", "BilledAmount": "0.02000", "CallStatus": "in-progress", "CallUUID": "550cbfad-f79b-45e3-b
16:54:58 ivr:problem +919567904664 {"silent": "1", "BillRate": "0.00475", "CallStatus": "in-progress", "CallUUID": "550cbfad-f79b-45e3-bd9e-f01ae
16:54:49 ivr:which-appliance +919567904664 {"BillRate": "0.02", "BilledAmount": "0.02000", "CallStatus": "in-progress", "CallUUID": "550cbfad-f79b-45e3-b